Signature Series Controller - Communication Error
The communication between the controller and generator are out of sync or disconnected. The connection pins are bent on either the controller and or generator.
- Flip the breaker OFF to all the components (generator, the Light & Music system or Solitude WiFi Module (SWM) if applicable)
- Disconnect and reconnect all the yellow data connections verifying that pins are lined up correctly and are not damaged. Hand tight the connection then "push-in" the cable attachment bracket slightly more to assure the connection.
PLEASE NOTE: The cables are “keyed” and they need to line up accordingly
- Once you verified the yellow data connection flip the breaker ON for the generator then within 10 seconds flip the breaker ON for Light & Music system followed by SWM if applicable.
- If the "Communication Error" appears after 15 seconds please call us at 800.776.0711 or Submit a request.